Refund policy

Try before you pay

Every new account starts with a free trial: a license for one website and free AI credits, no card needed. Create your account and try everything before choosing a plan.

Within 14 days, if you haven’t used it

• Plans: within 14 days of a payment — your first one or a renewal — we refund it in full if you haven’t used the AI credits that payment added. We then cancel the plan.
• Credit packs: within 14 days of buying a pack, we refund it in full if none of its credits have been used.

Once credits from a payment have been used, that payment isn’t refundable, because the AI work they paid for has already been done. Your plan’s monthly credits are used before bought ones.

Always refunded

• Charges made by mistake: a duplicate payment, or a charge after you canceled.
• Paid time you couldn’t use because we shut the service down.

Canceling

Cancel anytime in your account under Manage billing. You won’t be charged again, and your license keeps working until the end of the month you’ve paid for. Outside the cases above, we don’t refund part of a month.

How to ask

Email us from the address on your account, saying which payment. Refunds go back to the card or account you paid with, through Stripe; they usually show within 5–10 business days, depending on your bank.

Your rights

Nothing here limits rights you have under the consumer law where you live. If you’re a consumer in the EU or UK, you can cancel a purchase within 14 days; by using AI credits during that time you ask us to start right away, and a refund is reduced by what you’ve used.