DocsForms

Submissions and form analytics

Every submission lands in an inbox in WordPress with its status, notes, files and the actions that ran — and form analytics show where people drop off.

Open Native AI → Forms. It has four tabs: Submissions, Analytics, Action log and Integrations. A badge on the menu counts new submissions.

Submissions#

Search, filter by form, date and status, and use bulk actions.
Statuses: New, Read, Replied, Qualified, Spam, Archived.
Export to CSV (cells that look like spreadsheet formulas are neutralized).

Open a submission to see every field, its files (uploads are private and download through a permission check), internal notes for your team, the page it came from, and the result of every action that ran — with Retry for ones that failed.

One form submission opened: every field, the actions that ran after it (emails, integrations) and notes — One submission: every field, the actions that ran after it, and notes.

Action log#

Everything that went wrong after submissions: API and sign-in failures, timeouts, email failures, mapping problems — with details that never include credentials.

Form analytics#

For each form: views, starts, steps reached, submissions and the conversion rate, how many people abandon it, which fields cause validation errors, and how people answered choice questions.

Privacy and retention#

Setting (Settings → Forms)	Default
Delete submissions after (days)	0 — keep until you delete them
Keep action logs for (days)	30
Save the visitor’s IP address with submissions	Off
Form analytics	On

Each form can also turn off storing submissions altogether. Seeing submissions, analytics and logs needs the Manage forms permission.

On the features pages

Forms & submissionsScreenshots and everything included